FAQ

1.    How is delivery accomplished

Once the payments and the process for orders are both fine, your orders will be set up in our delivery queue. Our skilled Dofus players will login Dofus online game to touch the character specified on the order form. After the information has been double checked, they will transfer the Dofus kamas to you immediately.

2.    Why do you sometimes need to call me when I've placed an order

1). There may have been an error on your order, a mis-spelt character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
2). for larger orders, we must confirm your identity and legitimate possession of the card or PayPal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
3). If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.

3. What kinds of payment methods do you guys accept

We currently accept PayPal for the small order as our preferred online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method.

4.    How long does kamas delivery take

We are able to deliver within 5 to 30 minutes for most of correct Dofus kamas orders, for something unexpected happen, the kamas delivery time could be longer. And we guaranteed that the delivery time of Dofus currencies never excess to 36 hours. If you couldn't be able to receive your kamas in 36 hours since you have made Dofus orders, the full payment will be refunded.

5.    What is PayPal and how does it work

PayPal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at paypal.com and proceeding through their easy verification process, you may transfer money to from your bank account into your PayPal account begin making purchases online from websites like as amazon.com, eBay, and of course PowerLeveling.com. PayPal is one of the most widely accepted electronic payment services used today, to reliably, instantly, and safely move money between accounts worldwide.

6.    How can I trust your Dofussale

Besides the cheapest price and the fastest delivery of kamas Dofus, we offer 24/7 customer online service, if you have any problem, please feel free to contact us. Our customer support will be resolving your problems as soon as possible.

7.    How come you have so much of currency for sale

We have steady contacts with people who farm currency full time. As we buy lot Dofus currencies and pay in advance they offer us lower price on Dofus kamas. We add our profit margin and sell kamas to you that are it. If you have more questions, please feel free to contact via our live help on Dofussale .

8.    What should I do after my order is made

After we received your payment, for double check, sometimes we will send you a confirmed mail for verifying the orders .please reply us with your confirmed shipping address, we will send the Dofus kamas when we make sure everything is verified. The orders will be delayed order unless we find the address on PayPal is not match with your confirmed one. This confirmed email can be Evidence when Disputes of payment happen.